Food & restaurants / Direct Ordering
Direct Ordering
Take more orders on your own channel and save commissions.
The problem
What is going wrong today
Almost all delivery orders go through aggregators that charge high commissions and own the customer relationship.
Signs you need this
- No own ordering website or WhatsApp ordering
- Repeat customers order via apps every time
- No customer contact data
What we do
The work, step by step.
Visible to your team.
Offer a direct-order benefit to regulars
Promote direct ordering in packaging and store
Track direct orders and repeat rate
The value
Better for your business.
Better for your customers.
The point of every solution is a better experience for the people you serve—and a business that runs more smoothly because of it.
- Lower commission per order
- Owned customer relationships
- Better margins on repeat business
- Easy ordering straight from the restaurant
- Loyalty perks for regulars
- Direct contact if something is wrong
How progress is measured
Agreed measures.
Honest reporting.
Targets are set after the baseline—never a promised percentage on an unknown starting point.
Direct-order share
Repeat direct customers
Commission saved per month
Food claims, ingredients, allergy information, prices and delivery terms require owner verification. Orders and payments remain with the client system.
Send an enquiry
Enquire about
direct ordering.
Tell us your situation. We confirm whether this solution fits and reply with a scoped first step.
What does direct ordering solve?
Almost all delivery orders go through aggregators that charge high commissions and own the customer relationship.
How does my business benefit?
Lower commission per order Owned customer relationships Better margins on repeat business
What do my customers gain?
Easy ordering straight from the restaurant Loyalty perks for regulars Direct contact if something is wrong
How long does it take?
3–5 weeks. Timing depends on scope, access and how quickly approvals come back.
Do you guarantee results?
No. We agree a baseline and measures first, deliver defined work and report honestly on what changed. Outcomes also depend on your team, pricing and service.
Keep going